Finished  Goods /  Sales                      

          Finished Goods:

                              Shed  areas:             

               Finished  goods   are  categorized  and stored  in  designated  areas of the  shed.

                      They  are categorized  into:

                          Finished goods to be shipped

                          Production Non conforming goods

                          Recalled  Non conforming goods

                          Goods that need reworking  

       Storage areas  for  certain goods  may need:  

       humidity   air   temperature   modification     refrigeration  at   low temperatures.

       Temperatures   need   periodic   monitoring.

       Released goods  or  services   are   appropriately   documented: 

       that they  have  met  their   customer   acceptance   specifications.

         Sales:   

                           Customer  Satisfaction  &  Complaints

      Sales  is all  about  serving  the  customers   above  their  expectations:

      that  concerns  determining  competitors  products  information.

         Current   market  needs  and   future   needs.

       Determining  or   auditing   customer   satisfaction  feedback.  

                  Maintaining  a  registry  of  customer   complaints.

                           Customer  Communications  

       Consumer  Surveys

                Feedback  on  product aspects:  customer satisfaction

                  Prices   Delivery and   After Sales Service   are   satisfactory.

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